News

REMOTE SERVICE CHANNELS

3 March 2021

Dear Clients!

For your convenience and in order to reduce the number of social contacts, we recommend using the remote services of Kompanion Bank, which are available for customers 24/7:

  • Kompanion E-Wallet

- replenishment of accounts, deposits, cards and repayment of loans (including other banks and MCCs)

- overview information on deposits, loans and account balance;

- payment for utilities, mobile communications, internet and schools;

payment of fines and taxes;

- replenishment of VISA, MasterCard and MIR cards issued in the Russian Federation

- replenishment of “Korti Milli” national payment cards in Tajikistan;

- replenishment of ELCART cards issued by any bank in Kyrgyzstan;

- replenishment of Kompanion E-Wallet from Russian Federation via QIWI terminals;

- transfers to QIWI E-Wallets (Russian Federation, Kazakhstan, Uzbekistan, Urkaine and Kyrgyzstan);

- transfers to other E-Wallets;

- online applications for loans with direct disbursement to Kompanion E-Wallet balance;

- online application for ELKART and VISA cards issuance;

 and other 300+ services

 

  • VISA and Elcard payment cards

-online payments and cash withdrawal in the partner network of DemirBank ATMs 24/7

-receiving money transfers from Russia to Kompanion Bank cards through the applications “Sberbank Online” and “Zolotaya Korona”

  • Internet banking and mobile banking

Opening a current or deposit account 

- View the balance of the deposit / account, accrued interest 

- replenishment of accounts, deposits, cards and repayment of loans (including other banks and MCC) 

- closing an existing deposit in Internet banking by transferring to cards and cashing out through ATM 

- transfers to the accounts of companies and individuals of any banks in Kyrgyzstan and other countries 

- payment of fines and taxes 

- payment for utilities, mobile communications, internet and schools and other 300+ services 

You can connect Internet banking remotely, by contacting Customer Service via 88 00 or Whatsapp +996 770 33 88 00 

  • Payment terminals of Kompanion Bank and partner terminals Pay24, QuickPay and UMAI, О!, Оnoy, Megapay. 

- replenishment of an electronic E-Wallet, accounts, deposits, cards and repayment of loans (including other banks and MCC) 

-payment for utilities, mobile communications, Internet and schools and other 500+ services 

  • Kompanion Bank official website

-online loan application 

-online application for opening payment cards 

-online application for opening a deposit 

-online consultations via built-in chat (including WhatsApp, Facebook messenger, Instagram Direct) 

 

TO LOAN-SERVICE CUSTOMERS

Loan repayment methods

  • Kompanion E-Wallet:

Commission free 

 To replenish a loan you should download an e-wallet application from Google Play/AppStore and complete online identification.  

Then, enter the loan account number in the menu Loans>>Loan replenishment 

Loan replenishment schedule is also available in e-wallet app.  

  • ELCART Mobile

If you have an ELCARD plastic card, you can add it to your ELCARD Mobile app and make loan repayment charge free.

  • Other E-Wallets and mobile banking

O!Money: commission 1.5% 

MegaPaycommission 1.5% 

- ELSOM: commission 1.5% 

- Balance: 5 KGS 

MBank: commission 1.5% 

- RSK24: commission 1% 

  • Payment terminals

Kompanion BankCommission 0% 

Pay 24: commission 2.5% 

Quickpaycommission 2% 

MegaPaycommission 1% 

- UMAI: commission 1% 

O!: commission 1.5% 

Оңойcommission 2%

  • Internet / Mobile Banking:

Commission 0%

-Allows customers to remotely pay and control accounts opened with Kompanion Bank

 

FOR DEPOSIT CLIENTS

Remote services operate 24/7, thanks to which you have access to your accounts and secure management of your personal finances without visiting the Bank: 

Kompanion E-Wallet - by connecting an electronic E-Wallet, you do not have to worry about the safety of your deposit and you can track movements on your account / deposit, control the accrued interest and replenish the deposit. 

Internet / Mobile Banking 

Internet / Mobile Banking users can: 

-check the safety / availability of your deposit 

-receive an account / deposit statement 

-remove accrued interest from the deposit by transferring it yourself to your card 

Services related to current, deposit and card accounts are available at any our office no matter which Kompanion Bank outlet you have previously received services in.

For more detailed information on remote banking services, please contact our Customer Service by (312) 33-88-00, 88 00 (toll free for all KR mobile operators)

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